New Delhi : There have been many incidents where some passenger abuse flight crew members and even do vulgar signs. Recently a passenger stripped himself and the asked for the help of a female flight crew member.
This incident took place when on IndiGo’s Bhubaneswar-Delhi flight exactly a month back “During the course of the flight, the male passenger in question expressed to the crew that he does not know how to tie the seat belt. The crew assisted him on the same” according to Airlines.
“The passenger then went to the lavatory where he pressed the lavatory call bell requesting assistance in the aircraft lavatory. The crew immediately went to the lavatory to help him but saw him in an objectionable state. The female crew member refused to go inside and politely requested him to maintain some level of decency while using the lavatory,” the Airline further added.
Then the passenger somehow came out of Bathroom but his behavior did not change.While securing passengers for landing, “the passenger passed derogatory remarks to the female crew member”.
The crew then complained about this whole incident to the Pilot who alerted security agencies in Delhi. After landing, the passenger was offloaded from the aircraft and handed over to the police. “Consequently the FIR was lodged at a local police station in Delhi. The matter is being investigated by the concerned authorities. Customer satisfaction is core to our business, however, any untoward conduct, which compromises the security of our crew and passengers is of a serious concern to us, and as a responsible corporate citizen we will take all necessary action to address this violation,” the IndiGo statement said.